How to Freeze Your

Integrated Trading Account to Detect Suspicious Activity

To safeguard investors’ interests, SEBI has introduced a framework on January 12, 2024, to ease investment
processes. This includes the facility for voluntary freezing or blocking of trading accounts, similar to blocking
ATM, debit, or credit cards.

Steps to Freeze

Integrated Trading Account to Detect Suspicious Activity

Request:                                                 

Send an email from your registered email ID with the relevant
details to stoptrade@proficientgroup.in

Call Request:

Call +91 9330611442 from your registered mobile number.

Refer to the Voluntary Freezing/Blocking of the Trading Account Policy to
learn about the relevant details to be submitted. Once the necessary
information is provided and the account is blocked, you will not be able to log
in to the mobile application or web portal

Steps to Unblock

Your Integrated Trading Account

Mail stoptrade@proficientgroup.in or Call +91
9330611442 from your registered mail & mobile number.

Once your account is unblocked, update your KYC details.