Contact Us

Contact Us

We bring you comprehensive, insightful & up-to-date reports to let you take
the right steps towards your financial goals.

Customer Support

Our team is dedicated in providing you hassle free experience Mon – Fri (09:00 am – 07:00 pm) care@proficientgroup.in

Call & Trade

Call in for your trade execution or modifying pending orders
Mon – Fri (09:00 am – 07:00 pm)
Call : 033 40266-315/316/317 

Account Opening & General Queries

Call us to open an account & to know more about our services Mon – Fri (09:00 am – 07:00 pm) communication@proficientgroup.in
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Request Callback

Have an enquiry? leave your details with us and we’ll call you back.

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Associate With Us

Are you a Trader, an Algo Strategist, a Thought leader or a Support Team?

Trader

We are always looking for smart and dynamic professional traders having an ability of discovering successful trading strategies in ever changing markets across Equity, Commodity, Currency and others.

Algo Strategist

Proficient is looking for professional algorithmic traders and strategists, who have full proof algo system and strategies ready, and also the once who needs end-to-end support in getting their strategies live.

Thought Leader

We are always looking for well informed opinion leaders in the field of equity, commodity, and currency, with expertise in fundamental analysis; looking out for a platform to showcase their capability to the world.

Support Team

Proficient always looks for innovative, energetic and passionate professionals to be part of our ever growing business operation team. If you believe having this in you, come join us and make an impact.

Apply to us

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Partner With Us

Register with us today to grow your business the right way!!
Proficient provides an excellent opportunity for the interested business partners to grow and gain from our vast experience in the field. We offer advance robust tools and dedicated support desk for hassle free trading. We want our partners to know that we take full responsibility, today and in the future

Authorised Person

Register with us today to grow your business the right way!!

Proficient provides an excellent opportunity for the interested business partners to grow and gain from our vast experience in the field. We offer advance robust tools, multiple products and dedicated support desk for hassle free trading. From individual to large organisation, we cater to everyone’s need with same dedication. We want our partners to know that we offer the best customer service and extensive customization for all their needs, today and in the future

Get in Touch

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Proficient Equities Pvt. Ltd. Escalation Matrix:

Details of
Contact Person
Address
Contact No.
Email Id
Working Hours

Client Servicing

RABI SHARMA
Proficient Equities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road,
4th Floor, Kolkata-700001

033-40266326
care@proficientgroup.in

9 A.M - 7 P.M

Head of Client Servicing

RAJ KUMAR SINGH
Proficient Equities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road,
4th Floor, Kolkata-700001

033-40266328
communication@proficientgroup.in

9 A.M - 7 P.M

Compliance Officer

OM PRAKASH DALMIA
Proficient Equities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road,
4th Floor, Kolkata-700001

033-40266302
opdalmia@proficientgroup.in

9 A.M - 5 P.M

CEO

MANOJ DALMIA
Proficient Equities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road,
4th Floor, Kolkata-700001

033-40266301
m.dalmia@proficientgroup.in

9 A.M - 5 P.M

Proficient Commodities Private Limited Escalation Matrix:

Details of
Contact Person
Address
Contact No.
Email Id
Working Hours

Customer care

Runa Jha
Proficient Equities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road,
4th Floor, Kolkata-700001

033-40266333

care@proficientgroup.in

10 A.M - 7 P.M

Head of Client Servicing

Daibi Bindhani
Proficient Equities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road,
4th Floor, Kolkata-700001

9330611442

hr@proficientgroup.in

10 A.M - 7 P.M

Compliance Officer

OM PRAKASH DALMIA
Proficient Equities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road,
4th Floor, Kolkata-700001

033-40266302

info@proficientgroup.in

10 A.M - 5 P.M

CEO

MANOJ DALMIA
Proficient Equities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road,
4th Floor, Kolkata-700001

033-40266301

info@proficientgroup.in

10 A.M - 5 P.M

Complaint Resolution Mechanism

We have a 3 tier approach to resolve all of your queries / grievances to serve extensive client satisfaction

MANAGER

LEVEL 1

  • If you are not happy with our services register your complaint at
    care@proficientgroup.in /
    Call / WhatsApp
    Manager shall address it and respond with in 24 Hour.
COMPLIANCE MANAGER

LEVEL 2

  • If the resolution provided does not meet your expectation, escalate it to
  • communication@proficientgroup.in
  • Compliance officer shall address and response within two working days.

GRIEVANCE MANAGER

LEVEL 3

  • Still if your complaint remains unresolved, please escalate it to
  • grievance@proficientgroup.in
  • Grievance officer will address and resolve your complaint.

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html . Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

Contact us

Have an inquiry? We’ll be happy to assist you

033-40266326

communication@proficientgroup.in

23, R.N Mukherjee Road, BNCCI House, 4th Floor,
Kolkata-700001

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